3 High School Credits per semester
Instructor: Vickie Houlihan
(260) 563-7481 ext. 1248
Information Technology allow students to explore how computers work. Students learn the functionality of hardware and software components as well as suggested best practice in maintenance and safety issues. Through hands on activities and labs, students learn how to assemble and configure a computer, install operating systems and software, and troubleshoot hardware and software problems.
The Internet of Things (IoT) is becoming more deeply embedded in our day-to-day lives at home and at work. We may begin to hear the term itself used less frequently –
but that’s because it’s moving out of the hype phase and quickly becoming a part of everyday life.
Cisco Networking Academy is the world's largest classroom, bringing technology education, 21st-century skills, and improved jobs prospects. The Cisco Networking Academy program transforms lives with hands-on digital skills training to prepare students for in-demand careers. Along with preparing you for careers in the
Internet of Things (IoT) world we live in today.
The Introduction to Cybersecurity. In a world with more data, more users, and more services, there's more to protect. Meanwhile, cyber threats are constantly evolving,
getting smarter and more sophisticated. The world is getting more digital and having the skills to secure devices is critical to solving the challenges we face. For
instance, you’ll learn how to protect your personal privacy online while gaining additional insight on the challenge’s companies, and governmental and
educational institutions face today. No prerequisites required.
The Introduction to Networking and Cisco Routing and Switching courses. begin preparing for a networking career with this introduction to how networks operate.
This includes learning the architecture, structure, and functions needed to support current and future networks. You will even get the chance to configure a network
yourself, such as a simple LAN (Local Area Network). After completing these courses, you will have a working knowledge of routing, switching, network applications and protocols. This is the first and second course in a 4-course series designed to prepare you for entry-level networking jobs. No prerequisites required.
- • Synthesize hardware and peripheral concepts critical to the design of a working computer system.
- • Validate practical skills for managing personal computers
- • Integrate software skills and troubleshooting utilities to manage reliable computer systems.
- • Evaluate networking concepts to build and maintain an operation network.
- • Analyze security threats to ensure the health of the network.
- • Apply customer service concepts to be effective computer technicians.
Comptia Certification Exam (Additional Fee)
Vincennes Dual Credit
MTA – Microsoft Technology Associates Certification
Customer-service skills. Computer support specialists must be patient and sympathetic. They often help people who are frustrated with the software or hardware they are trying to use.
Listening skills. Support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation
Problem-solving skills. Support workers must identify both simple and complex computer problems, analyze them, and solve them.
Speaking skills. Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand.
Writing skills. Strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions.